When ordering from Ulterior Motive, these are the conditions. Please do get in touch if you have any questions about this.
Ulterior Motive reserves the right of errors caused by type faults or unintentional errors in the product information on our web pages. We cannot guarantee that our pictures display all colours with full accuracy.
Payment is done by credit card at our partner Samport, unless agreed otherwise.
Taxes and duties
For international orders, customs or import duties (if any) are handled by the destination country. We do not have any control over these charges and because of the different laws in different countries, we are unable to say exactly what these costs are. Please get in touch with your local customs office for detailed advice. Unfortunately we can not mark items as gifts since we would then be committing an offence.
Ulterior Motive will cover all costs of replacing the merchandise due to damage caused during transportation. If there is visible damage to the package upon delivery, refuse it. Ask the distributor to note why it has been refused, contact Ulterior Motive and report the damage caused by transportation with relevant details about the damage and your current order number. If you notice the damage after delivery but within 14 days of receiving the goods, and believe that the damage has been caused during transportation, you should report it by sending an email to Ulterior Motive.
Payment is always conducted in Swedish crowns (SEK). Retail values listed in other currencies are approximate conversions updated every night and the final cost might differ somewhat as a consequence.
You have a right to return goods within 14 days upon receiving them. Returned products should not have been used or damaged and must be returned in good condition.
When returning or exchanging an article you will have to pay for the return freight. However, if there is an inquiry concerning damaged goods, or if the return is due to a mistake made by Ulterior Motive, we will reimburse you for the return freight cost to a maximum amount of 90 SEK.
If Ulterior Motive fails to comply with the agreement because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes such as earthquakes, volcanic action and other similar matters, then Ulterior Motive cannot be held responsible for the consequences.
Until fully paid for by the customer, all ordered goods are property of Ulterior Motive.